Legal notice
LEW Verteilnetz GmbH
Schaezlerstraße 3
86150 Augsburg
T+49 821 328-2222
E kontakt@lew-verteilnetz.de
Chairman of the Supervisory Board:
Christian Barr
Management Board:
Josef Wagner
Norbert Wiedemann
Registered office of the company: Augsburg
Commercial Register: HRB 20929, Augsburg Local Court
Sales tax identification no.: DE 2404 32 124
Regulatory authority
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen
Tulpenfeld 4
53113 Bonn
The Federal Network Agency's consumer service for electricity and gas
The Federal Network Agency's consumer service provides you with information on the applicable law, your rights as a household customer and on dispute resolution procedures for electricity and gas and can be reached at the following contact details: Federal Network Agency for Electricity, Gas, Telecommunications, Post, Railways Consumer Service, P.O. Box 8001, 53105 Bonn, Mon. - Thurs.: 9.00 a.m. - 3.00 p.m., Fri. 9.00 a.m. - 12.00 p.m., T +49(0)30-2 24 80-500 Nationwide Info line, F +49(0)30-2 24 80-323, e-mail verbraucherservice-energie@bnetza.de
In order to settle disputes, private customers can apply for a conciliation procedure at the Schlichtungsstelle Energie e. V. (Energy Conciliation Board). The prerequisite for this is that you have contacted our company and no mutually satisfactory solution has been found. Our company is obliged to participate in the conciliation procedure of the Schlichtungsstelle Energie. Schlichtungsstelle Energie e.V., Friedrichstraße 133, 10117 Berlin, T +49(0)30-2 75 72 40-0, F +49(0)30-2 75 72 40-69, I www.schlichtungsstelle-energie.de, E-Mail info@schlichtungsstelle-energie.de
Information on online dispute resolution for consumers
The EU Commission has made available an internet platform for the online settlement of disputes (so-called "ODR platform"). The ODR platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The ODR platform can be accessed via the following link: http://ec.europa.eu/consumers/odr